Veterans Program

Care that
honours your service

Rehabilitation, mental health, and chronic pain support — designed with Canadian Armed Forces veterans in mind, with VAC coordination built in.

Book a Consultation How It Works

Within 1–2 weeksVeteran-aware careVAC-coordinated

CAFVeterans across all branches supported

Veteran-Aware

Care providers familiar with service

VAC Coordination

Forms, referrals, benefits

PTSD / OSI Support

Specialist mental health pathways

Pain Management

Multimodal, evidence-based

100% Virtual

From anywhere in Ontario

About This Program

Veteran-aware medical care

Doctors On Site provides specialised care for Canadian Armed Forces veterans — including rehabilitation programs, mental health support, chronic pain management, sleep disorders, and coordination with VAC (Veterans Affairs Canada) for benefits and services.

Service-related health concerns deserve providers who understand them. Our program is designed for veterans — physicians who recognise the patterns, the language, and the systems involved.

The transition out of service can leave veterans navigating health concerns the civilian system is not always equipped to address efficiently. Our program is designed to deliver veteran-aware care, recognise service-related conditions, and coordinate appropriately with VAC and rehabilitation networks.

Conditions Treated

Who we help

Our veterans program supports a wide range of service-related and post-service health concerns:

CAF veterans (all branches: Army, Navy, Air Force)

PTSD / Operational Stress Injuries (OSI)

Chronic pain (musculoskeletal, neuropathic)

Hearing loss & tinnitus

Sleep disorders (insomnia, sleep apnea)

Service-related rehabilitation

VAC disability benefit coordination

Transitional care (recently released)

Substance use concerns

Mental health (depression, anxiety)

Traumatic brain injury follow-up

Family medical concerns

Our Process

How your program works

A clear pathway designed around the realities of veteran care.

Initial Intake & Service History

Complete intake including service branch, deployment history (if you wish to share), VAC status, and current concerns. Confidential — your service details stay between you and your physician.

Records & VAC Coordination

If you have an existing VAC case, we will obtain records (with your consent). For new VAC applications, we can complete required physician reports.

Comprehensive Consultation

A virtual consult to address your concerns in depth. We allocate longer first appointments for veterans to allow proper history-taking and treatment planning.

Treatment Plan & Referrals

Prescriptions, referrals to specialists (mental health, pain clinics, sleep medicine), VAC paperwork, and rehabilitation coordination.

Ongoing Continuity

Regular follow-up with the same physician — recognising that veteran care benefits enormously from a stable provider relationship over time.

Eligibility

Is this program right for you?

Open to current and former Canadian Armed Forces members and their immediate families.

You may be a good candidate if you:

Are a current or former CAF member (any branch)

Have service-related health concerns

Need VAC paperwork or coordination

Are dealing with PTSD, OSI, or post-service mental health

Have chronic pain related to service

Are an Ontario resident with a valid health card

This program may not be suitable if you:

Are in acute mental health crisis (call 988 or VAC Assistance: 1-800-268-7708)

Need immediate emergency care (call 911)

Need urgent in-person trauma assessment

Service deserves serious medical care

Veteran-aware, VAC-coordinated, virtual access to physician care — typically within 1–2 weeks. Confidential, respectful, individualised.

Book as a Patient

Self-refer via our secure online booking system

Refer a Patient

Physician referral form with fax & secure intake

Frequently Asked Questions

Veterans services FAQ

Common questions from CAF veterans.

Do I need to be on a VAC pension to use this program?

No. Any current or former CAF member is welcome — whether or not you have a VAC case open. Many veterans use our program for general medical care without any VAC involvement.

Can you help me apply for a VAC disability benefit?

Yes. We can complete the physician portions of VAC disability application forms, document service-related conditions, and provide medical opinions for VAC adjudication. We work alongside Veterans Affairs case managers and OSI clinics where they are involved.

Is your program free for veterans?

Physician consultations are billable to OHIP for Ontario residents. Some VAC paperwork is reimbursed by VAC; otherwise it is OHIP-covered. We will let you know in advance of any potential out-of-pocket costs.

I have PTSD — can virtual care really help?

Virtual care is well-supported as a delivery mode for PTSD treatment, including cognitive processing therapy, prolonged exposure, and EMDR (sometimes via specialist referral). Your DOS physician will assess and refer to OSI clinic services or trauma specialists where needed.

My family member needs care — can they be seen too?

Yes. Family members of CAF veterans (spouses, dependents) are welcome to use our general programs. Veterans benefit when their families have stable medical care too.

I have not seen a doctor in years and I am embarrassed about it — will I be judged?

Absolutely not. Many veterans have similar stories — service often means medical concerns get pushed aside for years. Our physicians approach every appointment without judgement and at your pace.

Care that honours your service