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Doctors On Site · Care, connected
Walk-In Virtual Care

Walk-in care,
virtually

Same-day and next-day OHIP-covered virtual physician appointments for everyday health concerns across Ontario — no family doctor required, no waiting room.

Same-day & next-dayOHIP-coveredAcross Ontario
General Virtual Care
Same-Day& Next-Day Access
Same-Day Access
Often available within hours
No Referral
Direct booking, no gatekeeping
100% Virtual
From anywhere in Ontario
Ontario Physicians
CPSO-licensed
Rexall & Metro
Pharmacy-based access
About This Service

Quick, qualified medical advice — when you need it

Doctors On Site offers same-day and next-day virtual physician access for everyday medical concerns — prescriptions, sick notes, lab requisitions, imaging requests, and follow-up visits. All appointments delivered virtually across Ontario, typically same-day or next-day.

A licensed physician on the other end of every appointment — not a chatbot, not a nurse triage, not a "see your family doctor" loop.

Our general virtual care service is designed to bridge the gap when your family doctor isn't available, you don't have one, or you simply need quicker access for a non-emergency concern. Every consultation is led by a licensed Ontario physician.

Need Care When Your Family Doctor Isn't Available?

Many Ontarians delay care because they are concerned about accessing a walk-in clinic. DOS provides virtual physician appointments when you need care, whether you have a family physician or not.

Patients should continue routine care with their family physician whenever possible. When additional support is needed, DOS can help bridge the gap with timely access to care.

Access to Specialists When Needed

If your concern requires specialist assessment, DOS physicians can refer directly into our physician-led specialist network including dermatology, women's health, men's health, weight management, diabetes, nephrology, sports medicine and other specialty programs.

This creates a coordinated care pathway and reduces delays for patients who require additional support beyond a virtual walk-in appointment.

What We Treat

Common reasons patients book

General virtual care covers everyday medical concerns, including:

Prescription renewals
Sick notes & WSIB documentation
Lab & imaging requisitions
Cold, flu & respiratory infections
UTIs & minor infections
Skin concerns (rashes, mild conditions)
Mental health check-ins
Specialist referrals
Travel medicine consultations
Birth control & contraception
Acid reflux & digestive concerns
Headaches & migraines
How It Works

From booking to prescription in under 24 hours

A simple, fast pathway designed for everyday concerns.

1

Book Your Appointment

Complete a short intake form online with your concern and contact details. Most patients are booked within 1–2 days.

2

Confirmation & Prep

You will receive a secure video link via email along with any prep notes for your visit.

3

Virtual Consultation

A licensed Ontario physician will review your concern, assess your symptoms, and make a treatment plan.

4

Prescription or Referral

If indicated, your physician issues prescriptions, lab requisitions, imaging requests, or specialist referrals — sent directly to your pharmacy or to you by secure email.

5

Follow-Up if Needed

For ongoing concerns, follow-up appointments can be booked the same way — often with the same physician for continuity.

Eligibility

Who can use general virtual care

General virtual care is open to most Ontario residents.

You may be a good candidate if you:
Are an Ontario resident with a valid health card
Have a non-emergency medical concern
Are comfortable with a virtual consultation
Need a prescription, sick note, or referral
Want a second opinion before going to your family doctor
This program may not be suitable if you:
Are experiencing a medical emergency (call 911)
Have severe chest pain, stroke symptoms, or anaphylaxis
Need a hands-on physical exam (book in-person)
Are seeking controlled substances (e.g. opioids) without prior history

Need to see a doctor today?

Most general virtual care appointments are confirmed within hours. Book online and our team will reach out the same business day.

Frequently Asked Questions

General virtual care FAQ

Common questions about our walk-in virtual service.

OHIP-eligible Ontario residents can access most general virtual care visits at no out-of-pocket cost. Visitors, residents without OHIP, or out-of-province patients may be charged a self-pay fee — our team will let you know in advance.
Yes — for most non-controlled medications. Your physician will assess your concern virtually and prescribe if clinically appropriate. Some prescriptions (controlled substances, narcotics, certain mental health medications) require an in-person visit or established care relationship.
Most general virtual care appointments are booked within 1–2 business days. Same-day appointments are often available depending on physician schedules.
Where possible, we will book you with the same physician for continuity — particularly for ongoing concerns. For one-off visits, you may see whichever physician has the soonest availability.
Yes. Sick notes, WSIB documentation, and back-to-work clearances are all available through general virtual care after physician assessment.
If your physician determines your concern needs hands-on examination, imaging, or in-person follow-up, they will provide a referral or direct you to the appropriate care setting (urgent care, ER, specialist).
Book Walk-In Now